If you have two characters in both merged servers with the same account, you need to delete either one before the servers are merged. Otherwise, the character in server Sydney or Las Vegas will be automatically deleted by the system (The character can be retrieved via the Mannequin System).
You can even retrieve your deleted characters by following the instructions below:
How to retrieve your deleted characters via the Mannequin System?
You can find your deleted characters by opening your Mannequin window after the current character has reached Level 50 (if you already have more than 5 mannequins currently on Los Angels or Toronto, you can delete mannequins you don't need to restore mannequins you need.)
Click on the "Login" button, the offline character will become online - together with other online characters.
If you want all mannequin characters to be online, just click on the button "Login All". All the lost items will also be found in the deleted characters.
