Q: I've invested so much money paying for game time to play GE, now it's free to play. How will I be compensated?
A: IAHGames has prepared a full "Loyalty Reward Package" which will contain items and g-points worth more than 180 days of game time. This gesture is IAHGames' way of rewarding our loyal supporters for their continuous support.
Q: Who will get this "Loyalty Reward Package"? How do I qualify?
A: To qualify, you only have to belong to one of 2 groups of gamers. First Group: You have topped up at least one GVC. Second group: You were rewarded with 90 days of free game play during our commercialization phase.
Q: With a free-to-play model comes many negative elements such as botting and hacking, how will IAHGames tackle these problems?
A: IAHGames will stay committed to tackling these issues. Firstly, team of game-patrols will be deployed in Singapore, Malaysia and Philippines to reduce the prevalence of botters. Secondly, with the new anti-bot system in the v2.4 patch, botters will find it harder to prevail in the game. Once again, we advise all gamers to be mindful of their privacy and security. The best way to prevent hacking is to be extremely careful with your userID and passwords. Do not share accounts with others. According to our records, that is the most common cause of hacking cases.
Q: IAHGames started GE with a hybrid system, why the sudden change to Free-to-play?
A: IAHGames have always been on the forefront of innovation, trying and testing various modes of operating a premium game service with the gamer's interest as the primary focus. The hybrid system was a major success, but it also set a limit to the outreach to new gamers. The new business model was formulated from weeks of data collection and analysis. With the assurance of IMC's continuous support in providing new content for GE, we are hence confident of sustaining the game through item sales.
Q: What will happen to the codes I still have? Are they still usable?
A: The unactivated codes you have bought are still usable. You do not have to do anything with the codes. The code value remains the same and can be cashed in as the "G-points only" value as shown on your card or retail box.
For more information, please visit ge.iahgames.com.
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About Infocomm Asia Holdings
Infocomm Asia Holdings Pte Ltd is one of the leading operator and distributor of online games in South East Asia. The company's philosophy, to align themselves with only top MMORPG publishers globally, is in line with Singapore's vision to become an interactive digital media hub for the region. IAH holds the licence to operate Korea's top MMORPG, Granado Espada, as well as the much-anticipated MMORPG, Hellgate: London. The company also plans to release a third MMORPG in 2007: Emil Chronicle Online (ECO), which is published by Gravity, the company behind South East Asia's top MMORPG, Ragnarok Online. IAH will continue to bring the best online games from around the world to the gamers in South East Asia.
About Granado Espada
Granado Espada is a highly-anticipated MMORPG developed by Hakkyu Kim, the creator of Ragnarok Online and CEO of IMC Games and published by HanbitSoft. Set in a fantasy world with Baroque architecture and influences, the game contains a host of unique features such as Multi-Character Control (MCC), Xtreme Artificial Intelligence (XAI) and Recruitable Non-Playable Characters (RNPC). Gamers play Old World explorers taming a new land recently founded by Ferrucio Espada which is richly populated by wild animals and monsters. The game won the Presidential Award for the Best Game of 2006 in the 2006 Korean Game Award, as well as the award for Best Graphics.
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