There is an important announcement about 1:1 Customer Inquiry Service and
E-Mail Confirmation. GMs are unable to respond to your 1:1 Customer Inquiries
unless players have confirmed their E-Mail address. If players have submitted
a 1:1 Customer Inquiry without finishing E-Mail Confirmation, then Players??
1:1 will be ignored.

*For the People who are having trouble with E-Mail Confirmation*

Please Check Your E-Mail account Settings. Make sure your
E-Mail Filtering is not blocking our Confirmation Mail.
Please Post on the forum[General Technical Issues / Bug Reports] If you keep having trouble with it.

Wish all have a great day ^^