Today, a number of accounts which were confirmed to have violated the user agreement by using unauthorized third-party software tools within FINAL FANTASY XI to enable abnormal in-game movement were discovered and have been suspended or permanently terminated.
Based on the results of our investigation, over 7,450 PlayOnline accounts were terminated while over 250 accounts were temporarily suspended indefinitely.
The breakdown for the suspensions is as follows:
- Accounts confirmed using third party tools to illegally move their characters:
400 cases
- Accounts confirmed using third party tools to give an unfair advantage over other
players in order to get claim on Notorious Monsters.
4400 cases
- Accounts confirmed using illegal means to obtain items
100 cases
- Accounts from people that were previously confirmed to have RMT connections, or that had violated the user agreements but re-subscribed to PlayOnline.
2800 cases
The results of our investigation resulted in the confiscation of over 6.2 Billion gil
We would like to take this time to remind our players that the use of any third-party tools will not only destroy the in-game balance, but will also encourage RMT (real money trading) activities. We will continue to take strict actions against those individuals that we have confirmed to have used such tools.
Please note that some of these third-party tools may cause character information to be altered, erased, or personal information to be leaked to unwanted third parties. If you come across a third-party tool over the Internet, we ask that you please refrain from the download of such a tool, no matter how minor it may appear to be.
While we did not include a RMT heading in this announcement, RMT related activities are being investigated by a separate group and we plan to act on the results of this investigation at a later date. With the newly revised policies in effect, our GM teams are not only pursuing the buy and sell of gil, but also the illegal actions by RMT affiliates who seek to control certain areas within FINAL FANTASY XI with the purpose of furthering RMT related activities.
As of Dec. 10, the development team implemented a fix to prevent items from being obtained in an illegal manner. Action has been taken against accounts that participated in these activities.
To ensure that our customers can enjoy the game safely, we will continue to apply measurements to combat these third-party tools and violations.
We thank you for your cooperation and understanding in this matter.
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