Recently, Blizzard banned a group of players who use Cedega, a software allowing players to play Windows games in Linux system. Blizzard’s anti-cheating software incorrectly identified that Cedega is illegal third party software and banned Cedega users from World of Warcraft. Now Blizzard apologized to Cedega users and rendered them some free times.
Below is the apology email that Blizzard sent to Cedega users.
Blizzard Entertainment deeply regrets the error, as we understand that this brief account closure presented you with an inconvenient and highly frustrating experience. We remain firmly committed to enforcing our regulations and suspensions for those exploiting our game, in the interest of ensuring that our legitimate customers have the best possible play experience. In this case, however, we regretfully caught a handful of innocent customers in the process, and for that we offer you our genuine apology.
In consideration of our error, we are applying a credit of two weeks play time onto your account, in addition to crediting back the time that your account was locked. This comes to a total of twenty (20) days credit, which should be visible on your account within the end of the week.
[via Voodoo Extreme]
[Editor:wakaka]
