SOE prepare to luanch a program that will collect every EverQuest II and PlanetSide players?information when they login. the collection will include the main information about players? hardware.

Here at SOE, we are dedicated to providing our players with a world-class gaming experience. As our player base grows and changes, so do the many variations in system configuration, and we find it necessary to learn more about the systems being used to enjoy SOE products. While the system information already provided on a volunteer basis has been helpful, it presents an incomplete picture of the wide variety of system configurations used to play SOE games.

When EverQuest II and PlanetSide players login beginning on Tuesday, August 29th, SOE will begin collecting data to assemble a more complete picture of the systems currently using the SOE family of products. We will gather some basic hardware information from those systems logging into PlanetSide and EverQuest II, which includes the following:

• Operating system and version
• Processor type and speed
• Total RAM
• Video card type and memory
• Total Hard Drive Capacity.

Launchpad will be used to gather this data when it is initialized to start a gameplay session. There will be no intrusion into your computer nor will any software be installed to monitor your system. The information gathered will be anonymous and not associated with a specific user.

We appreciate your assistance in helping SOE to continue to offer our products to such a varied customer base. Thank you all for being a part of the SOE family.